STORE POLICY

CUSTOMER CARE

Please read our customer, privacy and other policies in our web site before you use it.

If you do not agree with any of our policies you should not use the website. In case of questions or doubts please contact us thru the information at your disposal in the are of "Contact", if you you prefer you can use the area where you can contact us directly available in this website.

The present conditions have the objective to define all general sales conditions  established here in spirit grape.pt, from ordering until the conditions of delivery.

PRIVACY & SAFETY

Spiritgrape.pt is a website owned and operated by Spirit Grape Iberica, Lda ,a company with the following address: Rua Marques de Pombal, s/n, 2755-247.  Murches / Cascais in Portugal. Its fiscal number is: 510 082 149.

Complying with the Portuguese law n.o 67 / 98 of 26th of October from the Protection of Personal Data, we inform that all personal data received from spirit grape.pt is our responsibility . The personal data is treated for the sole purposes of: sending of orders, administrative support and statical issues. To the owner of this personal data you will have the right to chance or eliminate any information given by you, for that you must contact:

- by email: salesspiritgrape@gmail.com or svarges@ibericawines.com

- by mail: Spirit Grape Iberica, Lda - Rua Marques de Pombal s/n, 2755-247 in Murches / Cascais - Portugal

NEWSLETTER SUBSCRIPTION

Spiritgrape.pt offers a free newsletter subscription to our visitors . The main purpose of this newsletter is to give its clients more information regarding its wines , its origins and some interesting wine facts specially from the regions but also from the country.

You may cancel this subscription whenever you fell like, the only action you need to have is to send us an email requesting the cancelation. The email for this purpose is svarges@ibericawines.com.

By using our website you are agreeing to the usage of you data. Spiritgrape.pt has the right to change its privacy & safety whenever it sees suitable or to adapt to new laws and rules.

PRICE & PAYMENT METHODS

All prices in this webpage already include taxes but do not contemplate the cost of transportation, this cost will be added to your bill depending the place of destination.

These are the ways available of payment in this website:

- Credit

 Cards
- PAYPAL

In order to minimize risks we use secure forms of payments  and this is an area where we shall try to be always updated in order to provide the safest way to proceed payments as possible.

Credit cards are subject to verification and authorization of the emissary entedies , but if these do not authorize payment we shall not be responsible for any delays or mis deliveries of any king due to this.